TCAT Pilot for On Demand Bus Service, 

Webinar 12-3-2020 at 2PM via Zoom



The City of Belleville is NNW from us and just across Lake Ontario in Canada.  For more than twenty years Belleville depended on a fixed bus route system to serve its population of 50,000.  In 2018 On-Demand was introduced and Paul will share Belleville’s success story with on-demand transit.


Here are some quotes from Paul about the experience.  


“What is on-demand transit?  …From my perspective it’s a positive change in how transit is planned, scheduled, delivered and used.”

Paul shared that Belleville has been doing fixed route bus transit like everyone else in smaller cities for more than twenty years.

“…we’re doing the same thing over and over again and expecting a different result…  It doesn’t have to be that way…  On-demand transit… give passengers the ability to request the bus when they want it, where they want it and where they want to go.” 

“ It’s a lot more convenient…  Increase quality, reduce ride time, increase service area…   After three months ridership increased…  Had to be unique for us…  don’t have staff… has to run without supervision…  works autonomously… “

Anticipation vs Actual:  “Anticipated a slow growth (of on-demand)…  didn’t happen… registered user accounts jumped…  Current ridership is over ten thousand registered users…  the riders just kept coming…”

“Looking back… we thought we had good coverage of the city…  75% of our (on-demand) ride was being generated by areas of our city …that we weren’t covering with our fixed route…  we just weren’t going where people wanted to go…


Please RSVP if you will or will not join us for the meeting. Thank you.


Topic: On-Demand – The Belleville Experience

Time: Dec 3, 2020 02:00 PM Eastern Time (US and Canada)


  • Introduction
  • Presentation
  • Q & A Session



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Meeting ID: 865 7129 7730

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